IT Support & Services Tailored For Education
At Qlic, we understand that managed IT support and consultancy services are vital to your educational institution’s success.
Tailored IT Support for Education Institutions
We offer bespoke managed IT support packages tailored to your specific needs, whether you’re a small school or a large university. Our expert service desk provides fast response times, robust solutions, and top-rated customer service.
Our education-focused enterprise support package includes a dedicated account manager, ongoing IT consultancy, user management, unlimited remote and onsite support, and proactive network management. We cover all hardware and software, including education-specific software, ensuring seamless operations.
- DEDICATED ACCOUNT MANAGEMENT
- IT CONSULTANCY
- DEDICATED ON-SITE RESOURCE
- FACILITIES MANAGEMENT
- Supply, configuration and procurement
- PRO-ACTIVE NETWORK MANAGEMENT
Why Choose Qlic for Your IT Support
Here’s why our managed IT support and solutions for education institutions stand out:
Dedicated On-Site Resource
From managed IT consultancy to proactive network management and best practice analysis, our services cover all aspects of your technology needs.
We provide unlimited on-site and remote IT support, ensuring your team stays productive without worrying about technical glitches.
Scalable Infrastructure
Education institutions, from small primary schools to large universities, face unique IT challenges that require specialised support. At Qlic, we understand the importance of growing IT resources in line with institutional needs. Our managed IT support and consultancy services are designed to scale with your organisation, ensuring seamless integration and management of technology.
Smooth Transition & No Downtime
We understand that transitioning to a new managed IT provider can be daunting.
That’s why, once you give us the details, we’ll handle the entire process for you. From conducting a thourough site survey to liasing with your previous suppliers.
Google & Microsoft Partnerships
We partners with top vendors like Google and Microsoft to provide cutting-edge technology solutions. This collaboration ensures access to advanced tools like Google Workspace for Education and Microsoft 365, enhancing productivity, collaboration, and efficiency in educational institutions.
Why You Need IT Support As An Education Institution
Education institutions face unique IT challenges, from managing large networks and protecting sensitive student data to ensuring seamless access to educational resources. Effective IT support is crucial for maintaining operational efficiency and enhancing the learning experience.
Qlic IT offers specialised support tailored to the educational sector, with a focus on fast response times, robust solutions, and exceptional customer service. Our bespoke packages cover all aspects of IT, including education-specific software, ensuring that your institution runs smoothly. With Qlic, you get dedicated account management, ongoing consultancy, and comprehensive coverage without hidden costs, providing peace of mind and reliable support.
Meet Our Support Technicians
Dan Green
Service Delivery Manager
Chris Cooper
Technical Service Manager
Sam Crossman
Senior Service Desk Lead
Samuel Fagboyegun
Facilities Management Technician
Matt Smith
Service Desk Engineer
Eddie Kwaa
1st Line Service Desk Technician
Hassam Nasir
2nd Line Service Desk Engineer
Alice Magee-Brown
Service Delivery Coordinator
Eleonora Polei
1st Line Service Desk Technician
Connor Bateman
2nd Line Service Desk Engineer
Conner Galloway
1st Line Service Desk Technician
Daniel McPherson
Service Desk Dispatcher
James Farr
1st Line Service Desk Technician
Gary Smith
IT Support Agent
Adam Wignall
IT Support Agent
Our Partnerships
Qlic IT is a proud Google for Education Partner, offering comprehensive support and integration services for Google Workspace for Education. By partnering with Google, we help institutions leverage tools like Google Classroom and Google Drive to enhance teaching and learning experiences.
LGfL provides secure email and high-speed broadband services for educational institutions. This ensures safe communication and reliable connectivity. This collaboration supports schools in creating efficient, technologically advanced learning environments for both students and staff.
Being a Microsoft Solutions Partner, we ensure our solutions meet the highest security and compliance requirements for your institution. This partnership guarantees that we provide advanced and reliable solutions, enabling your school to operate efficiently and effectively.
Wonde’s innovative platform has been designed and built to integrate seamlessly with school’s MIS, ensuring data is securely maintained, managed and accessible. A single, simple-to-use portal enables access and control all applications.
Ativion (previously known as Impero) allows schools to record, manage and track student mental health and safety concerns at any time. Schools can pair Safeguard with Ativition Classroom and Wellbeing for a single solution for student monitoring.
Managed IT Support FAQs
What is Managed IT Support for Education Institutions?
For many educational institutions, fully managed IT support is crucial for maintaining optimal network performance. This comprehensive service handles everything from routine maintenance to robust safeguarding, enabling schools to concentrate on their primary mission: delivering high-quality education.